As we are proud to serve the global players in Medical Devices whose products are used to improve patient’s lives. Do you know the importance of ‘just in time-delivery’ and securing the right specs in such an environment? Are you willing to ‘go-the-extra-mile’ for our customers and are you known for your most accurate working style? Were you even able to read this ad, without using Google-translate?

If so, you might well be the person we are looking for! Please send your resume to Tamar de Geus HR Manager at CAM Bioceramics.

A Customer Service Officer (CSO) provides excellent customer service to our customers and promotes this idea throughout the organization. The Senior Officer will be the one who will be functionally guiding the team on a day to day base. The goal is to keep the department and the organization running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention. The CSO provides product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The CSO is excited to help customers.

Our ideal candidate has:

• Bachelor level/degree in Marketing, Economics or Business administration;
• Relevant experience, in a role as a customer service representative;
• Proficiency in Microsoft Office;
• Familiarity with CRM systems and practices;
• You are highly motivated, driven by results and quality and a team player;
• Comfortable making decisions within assigned authority, comfortable to escalate when needed;
• Ability to be resourceful and proactive when issues arise;
• Excellent organizational skills;
• Multitasking and time-management skills, with the ability to prioritize tasks;
• Customer service attitude.
• Preferably Dutch mother tongue, fluent in English

Interested?

If you think CAM Bioceramics B.V. may be a great fit for the next step in your career? Than please send us your motivational letter and resume via careers@cambioceramics.com with reference “Customer Services”. If you need more information about this position please contact our HR department via hr@cambioceramics.com. A detailed job description is available upon request.